Shipping Policy
At Suthri, we believe in transparent processes and respectful timelines, especially for fashion that is handcrafted. Below, you will find everything you need to know about how your order makes its way to you:
Prepaid Orders – Free Shipping
We offer free shipping on all prepaid orders across India. No added charges—just premium, handmade pieces delivered to your doorstep.
Partial COD Orders – ₹120 + 10% Advance
We offer Partial Cash on Delivery on selected orders.
To confirm such orders, customers must pay:
- A ₹120 fixed charge, and
- 10% of the total order value in advance
Example: For an order worth ₹3,000, you'll pay ₹120 + ₹300 = ₹420 as advance.
This amount is non-refundable if the order is refused at the time of delivery.
COD Available
We offer full Cash on Delivery (COD) on select customers only. No customisations allowed. To confirm such orders, customers must pay:
- A ₹120 fixed charge
International Shipping
Yes, we ship internationally.
Please contact our team via WhatsApp(Click Here) or email before placing an international order. We'll assist you with shipping charges, timelines, and available payment options.
Dispatch Timelines
- Ready-to-ship items: Dispatched in 1–2 business days
- Size Customisations / Made-to-order pieces: Dispatched in 4–06 business days
All items are packed with care and intention with no plastics and in house packaging made from paper waste. Delays may occur in rare cases due to external courier issues or high-volume periods.
Tracking & Support
You will receive tracking details via email or WhatsApp once your order is shipped. For any assistance, our support team is happy to help.
Click Here for help
Thank you for supporting slow, meaningful fashion. Every order helps us keep Indian crafts alive and evolving.
